I called at 8:30 AM and was promised that a plumber would be there between 10AM and noon. I was pleasantly suprised when Dustin called and asked if it was ok if he came in early. Dustin arrived at 9:30, and the job was done by 10:30. Dustin was polite, efficient and professional. the cost was extremely reasonable. I would definitely recommend the Plumbing Police.